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Pricing
Select the best plan for your organization, ranging from a Free version with essential features to a comprehensive Enterprise solution.
FREE PLAN
Perfect for small teams or individuals who want to get started with Core Auto.
Access to all features
Up to 2 parallel steps per host
Up to 1 remote host
Community support only
Enterprise Plan
Perfect for medium or large teams who want to supercharge their automations.
Access to all features
Unlimited parallel steps per host
Unlimited remote hosts
Priority support and dedicated account manager
Enterprise Support Pricing Plans
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Bronze
Silver
Gold
Platinium
Client Support
8 / 5
Mon - Fri, 8h/Day
Coverage: Monday–Friday, 8 hours per day
Description: Designed for businesses that primarily operate during standard weekday hours. Your support team is on standby during these 8 hours to address issues and inquiries, ensuring reliable help during core business times.
12 / 5
Mon - Fri, 12h/Day
Coverage: Monday–Friday, 12 hours per day
Description: Ideal for teams requiring longer weekday coverage. Support is available for an extended window, providing assistance beyond regular business hours and offering quicker turnaround for any weekday challenges.
12 / 7
Mon - Fri, 12h/Day
Coverage: Monday–Sunday, 12 hours per day
Description: Suited for organizations that need help throughout the entire week. Support is on hand 12 hours a day, including weekends, accommodating businesses that run or need assistance during those off-peak days.
24 / 7
Mon - Fri, 24h/Day
Coverage: Monday–Sunday, 24 hours per day
Description: The highest level of availability, ensuring uninterrupted support every day of the week. With around-the-clock coverage, critical issues are addressed immediately, providing peace of mind for operations that can’t afford any downtime.
Response time SLA
The maximum timeframe in which a support team must acknowledge your request, according to your service-level agreement. Any delay beyond this window may be considered a breach of the SLA.
Critical
1h
45 min
30 min
30 min
High
6h
4h
2h
2h
Medium
8h
6h
4h
4h
Low
24h
24h
8h
8h
Resolution Time SLA
The maximum timeframe in which an issue must be fully resolved (or a suitable workaround provided), as defined by your service-level agreement. Failure to meet this timeframe may indicate a breach of the SLA.
Critical
1h
2h
1h
1h
High
6h
8h
4h
4h
Medium
8h
12h
8h
8h
Low
24h
48h
24h
24h
Resolved SLA
The maximum timeframe for fully resolving an issue (including implementing a permanent fix or acceptable workaround). Exceeding this timeframe may indicate a breach of the service-level agreement.
Critical
12h
8h
4h
4h
High
18h
12h
8h
8h
Medium
36h
24h
12h
12h
Low
72h
48h
24h
24h
Contact us
Contact us
Contact us
Contact us
Bronze
Client Support
8 / 5
Mon - Fri, 8h/Day
Coverage: Monday–Friday, 8 hours per day
Description: Designed for businesses that primarily operate during standard weekday hours. Your support team is on standby during these 8 hours to address issues and inquiries, ensuring reliable help during core business times.
Response time SLA
The maximum timeframe in which a support team must acknowledge your request, according to your service-level agreement. Any delay beyond this window may be considered a breach of the SLA.
Critical
1h
High
6h
Medium
8h
Low
24h
Resolution Time SLA
The maximum timeframe in which an issue must be fully resolved (or a suitable workaround provided), as defined by your service-level agreement. Failure to meet this timeframe may indicate a breach of the SLA.
Critical
1h
High
6h
Medium
8h
Low
24h
Resolved SLA
The maximum timeframe for fully resolving an issue (including implementing a permanent fix or acceptable workaround). Exceeding this timeframe may indicate a breach of the service-level agreement.
Critical
12h
High
18h
Medium
36h
Low
72h
Contact us
Silver
Client Support
12 / 5
Mon - Fri, 12h/Day
Coverage: Monday–Friday, 12 hours per day
Description: Ideal for teams requiring longer weekday coverage. Support is available for an extended window, providing assistance beyond regular business hours and offering quicker turnaround for any weekday challenges.
Response time SLA
This is a simple tooltip
Critical
45 min
High
4h
Medium
6h
Low
24h
Resolution Time SLA
This is a simple tooltip
Critical
2h
High
8h
Medium
12h
Low
48h
Resolved SLA
This is a simple tooltip
Critical
8h
High
12h
Medium
24h
Low
48h
Contact us
Gold
Client Support
12 / 7
Mon - Sun, 12h/Day
Coverage: Monday–Sunday, 12 hours per day
Description: Suited for organizations that need help throughout the entire week. Support is on hand 12 hours a day, including weekends, accommodating businesses that run or need assistance during those off-peak days.
Response time SLA
This is a simple tooltip
Critical
30 min
High
2h
Medium
4h
Low
8h
Resolution Time SLA
This is a simple tooltip
Critical
1h
High
4h
Medium
8h
Low
24h
Resolved SLA
This is a simple tooltip
Critical
4h
High
8h
Medium
12h
Low
24h
Contact us
Platinium
Client Support
24 / 7
Mon - Sun, 24h/Day
Coverage: Monday–Sunday, 24 hours per day
Description: The highest level of availability, ensuring uninterrupted support every day of the week. With around-the-clock coverage, critical issues are addressed immediately, providing peace of mind for operations that can’t afford any downtime.
Response time SLA
This is a simple tooltip
Critical
30 min
High
2h
Medium
4h
Low
8h
Resolution Time SLA
This is a simple tooltip
Critical
1h
High
4h
Medium
8h
Low
24h
Resolved SLA
This is a simple tooltip
Critical
4h
High
8h
Medium
12h
Low
24h
Contact us
