Case Study
Karolinska Institutet
Unifying IT Workflows and Systems with CoreAuto’s Integration and Automation
About 
the Customer

Karolinska Institutet, located in Sweden, is one of the world’s premier medical universities, renowned for its groundbreaking research and role in awarding the Nobel Prize in Physiology or Medicine. With a strong focus on advanced healthcare research and education, Karolinska continuously seeks to modernize its operational and administrative capabilities.

Problem

As Karolinska’s IT environment evolved, multiple standalone systems - ranging from IT Service Management (ITSM) platforms to document signing systems and government service portals - operated in isolation. Processes such as batch data handling and compliance-driven transactions with Swedish government systems required extensive manual coordination, leading to bottlenecks, data duplication, and a higher risk of human error.

Solution

CoreAuto deployed a robust integration and automation suite to consolidate Karolinska’s
diverse digital ecosystem:

  • Comprehensive System Integration:
    • CoreAuto connected Karolinska’s ITSM platform, document signing services, and other key applications, enabling seamless data exchange and process orchestration.
  • Automated Batch Processing:
    • Routine data handling and batch job execution were automated, freeing IT staff from repetitive tasks and ensuring timeliness and accuracy.
  • Public Sector Compliance:
    • CoreAuto integrated directly with Swedish public systems, streamlining regulatory reporting and compliance-related workflows, and reducing manual interventions.
Result

By adopting CoreAuto, Karolinska Institutet established a unified digital infrastructure that simplified its operational complexity. The integrated workflows reduced administrative overhead, minimized errors, and accelerated critical processes—empowering the institute’s IT team to focus on strategic initiatives rather than routine maintenance. Ultimately, this improved connectivity and automation allowed Karolinska to better support its research community and enhance the reliability of its institutional services.